FAQ - Frequently Asked Questions | Dragon Holidays BD

Frequently Asked Questions

About Our Company

Q: Who are you and what do you do?

A: We are Dragon Holidays BD, a leading tourism company in Bangladesh that offers a wide range of travel services including packaged tours, flight bookings, visa processing, and more. We have been in business since 2014 and have helped thousands of travelers visit destinations around the world.

Q: What services do you offer?

A: Our main services include:

  • Packaged tours to popular regional and international destinations. We handle all arrangements including flights, hotels, meals, transportation, and sightseeing.

  • Flight ticket bookings for both domestic and international routes. We work with major airlines to get the best fares.

  • Visa processing services for destinations like USA, UK, Europe, Australia etc. We assist with documentation and application submission.

  • Hotel bookings around the world.

  • Airport transfers.

  • Travel insurance.

Q: Why should I book with you instead of doing it myself?

A: Booking with us offers many benefits compared to making your own arrangements:

  • Convenience: We handle all aspects of trip planning for you.

  • Expertise: Our travel consultants have extensive knowledge to create customized itineraries.

  • Savings: We get discounts and insider pricing that allows us to offer competitive rates.

  • Support: You get 24/7 support throughout your trip in case issues arise.

  • Compliance: We ensure all documentation like visas is done properly.

  • Reliability: Our longstanding reputation means we are committed to making your trip a success.

Packaged Tours

Q: What destinations do your packages cover?

A: We offer a wide range of packages to popular destinations within Bangladesh and across Asia, Europe, the Middle East, Africa etc. Some of our most popular packages include Bhutan, Nepal, Thailand, Singapore, Malaysia, India, China, Turkey, Egypt and more.

Q: How are your package tours different from what hotels offer?

A: Our tour packages are meticulously crafted by experts unlike hotel packages that are rigid. We personalize it based on your interests, budget, time and travel style. All aspects like flights, visas, activities, meals, transport, guides etc are pre-arranged so your trip is seamless.

Q: Can I customize a package tour?

A: Yes, we are happy to tweak a package or create a completely customized tour for you. Our travel consultants will work with you to add, remove or modify components until it matches your needs. There may be an additional customization fee.

Q: What is included in your tour packages?

A: Our packages typically include international airfare, accommodation, meals, transportation in destination, guide services, entrance fees for attractions, and travel insurance. Visa fees may be excluded. Please check individual package details.


Q: Which airlines can I book tickets for?

A: We work with all major international airlines including Emirates, Singapore Airlines, Thai Airways, Qatar Airways, Fly Dubai and many more. For domestic flights, we book Biman Bangladesh primarily.

Q: Can I get special discounts on flight tickets?

A: Yes, we have exclusive contracts with airlines and consolidators that allows us to offer discounted fares that may not be published. Our volume buying also gets us special bulk pricing.

Q: What classes of seats can I book?

A: We can book seats across First, Business and Economy classes on both international and domestic flights as per availability.

Q: Can I change my flight dates after booking?

A: Date changes are subject to airline policies. There is usually a change fee plus fare difference that needs to be paid for date changes. We will advise the fees applicable for your ticket.

Visa Services

Q: Which country visas can you process?

A: We handle visa processing for many popular destinations like USA, UK, Canada, Australia, Schengen (Europe), UAE, China, India, Thailand etc.

Q: What type of visa services do you offer?

A: Our services include:

  • Visa documentation - We will inform required docs and help procure them.

  • Form filling assistance - We will complete forms on your behalf.

  • Application submission - We will submit the application and docs to the embassy/consulate.

  • Tracking status - We will provide updates on application status.

  • Collection - We will collect the processed visa from embassy and deliver to you.

Q: How long does it take to get my visa processed?

A: Visa processing times vary by country. Some take 2-3 days while others may take 2-3 weeks on average. We will advise the expected timeline after assessing your application.

Q: What details do I need to provide for visa processing?

A: We will require your passport, basic personal information, travel details, and any other documentation indicated for that visa. Our consultants will inform you of all requirements.

Please feel free to contact us if you have any other questions! Our team is available 24/7 to assist you with your travel plans.